I've been asked a lot lately about "how I know to do that" and "what the best way to start this type of project is". The truth is I know what to look for because I've done it before. I'd consider myself an expert at it. I know what pitfalls typically come up. I know what is possible customization and what needs to be explained to the client as "out of scope". I know what all the tiny pieces mean and I can imagine how they fit together. So even though there isn't a secret that I can share to give you the same knowledge I do, here are some tips I have that may help you be a better analyzer of project scope.

1. First, literally combine expectations
• Typically on a project, you have two sides that need alignment of scope: the buyer and the seller. Usually in the form of a PO and a SOW or maybe a survey and out-of-the-box standards. Put them all together on a single document by category. Then any questions or notes you or the customer may have will be in the same place.
2. Second, identify items that need more analysis time
• Skim your combined document and watch for weight distribution of your comments and the client's comments. A short statement on your side with lots of assumptions is most dangerous. A long description showing a concern area for the client is good news as they have shown they will put the time and care into ensuring that part is done right.
3. Third, create mini projects
• Anything that is a custom piece of development needs to have it's own timeline and budget. Even if it's something simple, it needs to go on the list as a separate issue or enhancement so that it can be fully tested and signed off on. If it doesn't get approved, the rest of the project doesn't so don't forget about even the small stuff.

David and Goliath
by Malcomb Gladwell

I really enjoy Gladwell's books because he weaves stories with purpose. In this book he starts with the book's title but goes on to share stories of overcoming challenges in autism, religious views, and fights for human rights. Time and time again Gladwell shows that it isn't the cards you are dealt but how you play them. You can overcome any weakness and turn it into a strength if you make it so.

I wish I knew who introduced the idea that team building activities would solve team problems. It just isn't an easy or fast way to build relationships with your coworkers or mend past tussles. What these activities are good for is for new teams that don't know anything about each other. You don't need to spend tons of money. My advice is to just borrow from your kid's classroom! There are tons of games and activities that can be reused in the board room.

1. Apples to Apples
• Many people are fans of the adult version Cards Against Humanity but for a PG version for work, pull this one out! Getting people to laugh and learning what makes them laugh is a great ice breaker! And it has no time limit so everyone can get a turn and you can end at any time.
2. Puzzles
• You can learn a lot about someone's thought process by watching them solve fun puzzles. Whether a brain teaser, riddle, or cardboard puzzle pieces, it exercises the brain as well as your people skills with little stress of "being wrong". It's almost a guessing game and giving people an avenue to participate without being judged.
3. Physical Activities
• Our team has gone to a cooking class, done curling, hiking, etc. You don't have to go that extreme; there are lots of simple games that involve moving. Here are some, or more here, and one of my favorites if you have the setup time is here. I mean, seriously, who doesn't like a good game of Red Light Green Light? Video ideas here too.

1. Not everyone loves an optimist
• I like to tell people when they do a good job, have a good idea, or point out my own mistakes. I think a positive attitude is one that not only keeps spirits up but also allows you to move past difficulties. In my mind, optimism leaves doubt behind and so you can focus on new problems at hand and not dwell on the past "what if". There can be situations in which people aren't ready to move forward quite yet and you need to let them sulk for a bit before they can look on the bright side.
2. The questions to ask first to play it safer
• If you're expecting one answer and get another, it can totally throw you off your game so much that it shows on your face and the people around you will notice. Not always a good position to be in if you're trying to provide confidence. If there is something that seems a little off, ask a more general question that requires a story answer. Instead of asking "why did you do this" instead ask something like "what did you do" before hand. Then you aren't putting words in their mouth.
3. Be even more patient
• This one is something I constantly strive for. When you know the answer, or have better things to do, or have something to say also, it is so much better to just wait your turn and actively listen. You will gain so much more respect and they will listen in return so much better if you can be patient!