I was given some of the best feedback on my speaking and presentation skills last week during a training program. The feedback giver was able to put into words how the audience perceived me, my ability to react to participant on the fly, and my manner as the expert in...

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I think I am good writer. People have said nice things about my blog posts, my book-in-progress, and my countless documents I've written for business processes. I enjoy writing; I volunteer to write for others; and I do a lot of writing. Does that make me an expert? Does that...

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